3D Storm Offers 18-month Warranty on NewTek TriCaster and 3Play

Services Plus and Services Plus Gold Star Programs, 3D Storm exclusive warranty and services for TriCaster and 3Play customers

3D Storm, distributor of NewTek products in EMEA and LiveXpert Tools worldwide, launches an exclusive and tailor-made program to deliver exclusive services and warranty extensions on NewTek TriCaster and 3Play to all 3D Storm customers.

The Services Plus Program is a unique offer, to ensure peace of mind to NewTek products' customers, by providing, a 18-month FREE Warranty on NewTek products purchased within 3D Storm resellers network. 3D Storm's EMEA customers benefit from an amazing offer that secures and adds value to their investment.

SERVICES PLUS – 18-Month Warranty
Tailor-made for EMEA customers, (excluding UK and Nordic countries), Services Plus provides a six-month Free warranty Extension on top of the twelve-month warranty provided by NewTek with all product purchased, bringing the warranty on NewTek products bought within 3D Storm resellers' network to 18 months.


3D Storm Services Plus' advantages also include:
·    Free pick-up and return shipping for repair
·    Free Loaner beyond 10 working days repair time,
·    Online Priority Technical support by email,
·    Free Technical support by telephone including Free callback service.
Customers, who bought a NewTek system within 3D Storm resellers' network, automatically benefit from the Services Plus Program, meaning 50% additional warranty without additional costs.

"NewTek launched an amazing new line of TriCasters this year" says Franck Lafage, 3D Storm Managing Director, "3D Storm new services and warranty extensions programs, gives our customers the ability to secure their investment and produce in complete trust. They can choose to extend these services up to 42 months".


SERVICES PLUS GOLD STAR – 30 to 42-month Warranty
On top of the Services Plus program, 3D Storm developed the Services Plus Gold Star Program.
This warranty extension program safeguards your NewTek equipment investment for an additional year, or two, providing the reliability and convenience benefits of your original warranty.

The program includes more services such as:
·    Extension of the original warranty for an additional 12- or 24-month.
·    "Express pick-up and loan within 24h" option.
·    The Warranty Extension is transferable.
·    Priority repair service.
·    Priority Tech support available for all the warranty time via email and/or telephone including Free callback service.
Exclusively available to 3D Storm's customers, Services Plus Gold Star Program is an advanced warranty program that will enhance the quality of services already given to customers. As the only NewTek certified test and repair centre in EMEA, 3D Storm offers even more professionalism and unrivalled services options, with manufacturer's test stations, and a qualified technical team trained at NewTek University.


The exclusive warranty extensions of Services Plus Programs is available for NewTek TriCaster 410, 460, 860 and 8000, 3Play 425 and 4800 bought from a NewTek Specialist or Authorized Dealer with 3D Storm network, for customers living in the EEC (including Switzerland, except United Kingdom and Nordic countries).

To be eligible, products have to be within their original warranty period, and registered with a valid serial number at newtek.com and with 3D Storm.
To know if your NewTek product is eligible, check all the details of 3D Storm warranty extensions and services programs on the Warranty Page of 3D Storm.

About 3DStorm & NewTek
3D Storm, major actor in the Broadcast and video industry, is the distributor of NewTek products in Europe, Middle-East, Africa, Turkey, Russia and Pakistan. 3D Storm distributes state-of-the-art solutions including TriCaster, 3Play and LightWave as well as a wide range of accessories, titling and virtual creation tools.
Recognized by the cinema and television industry, 3D Storm expertise gives all the answers to audiovisual professionals’ needs and always renewed expectations in streaming and 3D technology. 
3D Storm clients include TF1, France Televisions, BBC, Mediaset, RTL, RTBF, Canal Event, City of Paris, Siemens, Airbus, Real Madrid F.C, Arsenal, Parc des Princes, the European Parliament, Sciences-Po Paris, OECD.
NewTek is transforming the way people create network-style television content and share it with the world. From sporting events, Web-based talk shows, live entertainment, classrooms, and corporate communications—to virtually any venue where people want to capture and publish live video, we give our customers the power to grow their audiences, brands and businesses, faster than ever before.
Clients include: “The X Factor,” ESPN X Games, New York Giants, NBA Development League, Fox News, NHL, Nickelodeon, CBS Radio, ESPN Radio, Fox Sports, MTV, TWiT.TV, USA TODAY, Department of Homeland Security (DHS), and National Aeronautics and Space Administration (NASA).