Seongnam Arts Center Completes State-of-the-Art Upgrade with Clear-Com

Seongnam Arts Center partnered with One-Up Solutions for the integration of the intercom upgrade, but there was some trepidation over transitioning from the existing analog system infrastructure, to a fully digital intercom system—a growing trend in Europe and other Western markets. One-Up referred them to Clear-Com’s work with the 2018 PyeongChang Winter Olympics, which had designated Clear-Com equipment as a standard by the International Olympic Committee (IOC), helping to put their minds at ease.

The venue had been using an analog intercom system that was already operating at max capacity, and demand for a bigger system, with more channels and more flexibility, was only continuing to grow. Andy Jae Hyung Ryu, Chief Technical Director of One-Up Solutions explained, “Based on the requirements of international and big performance teams we can predict that performance venues in Korea will need to provide larger systems which will mean that digital intercom systems will have higher demand…so they decided to upgrade.”

In the Opera House, the digital intercom system includes a HelixNet system and a FreeSpeak II system. The design for the new digital IP system took into consideration the existing cable infrastructure, and they were able to upgrade their analogue system to a digital system with 12 channels (64 endpoints) while still using the traditional three-pin XLR cable infrastructure that was already in place. A HelixNet HMS-4X main station is installed on the Stage Manager desk, backstage, and the desk station unit and belt pack are configured in various channels like sound, lighting, video desk, and broadcasting.

A FreeSpeak II FSII-Base-II wireless base station, linked with HelixNet, is also installed on the Stage Manager’s desk backstage. The FreeSpeak II wireless intercom system connects 25 wireless belt packs via several 2.4GHz antennas distributed throughout the venue for seamless roaming.
 

Deputy Director of the Seongnam Art Center Stage Management Department, Lee Byung-kook, comments on the effectiveness of implementing high performance intercom into the venue’s overall technology upgrade. “When everyone can communicate clearly and in real-time, it comes through in the performance. FreeSpeak II and HelixNet allow us to synchronize all aspects that make up the performance — lighting, sound, video, talent and more.” Seongnam Arts Center is one of the first venues in Korea to upgrade to a fully digital intercom system, making it a truly superior multipurpose performance space.

About Clear-Com®
Clear-Com, an HME company, is a trusted global provider of professional real-time communications solutions and services since 1968. We innovate market proven technologies that link people together through wired and wireless systems.
 

Clear-Com was first to market portable wired intercom systems for live performances. Since then, our history of technological advancements and innovations has delivered significant improvements to the way people collaborate in professional settings where real-time communication matters. For the markets we serve -- broadcast, live performance, live events, sports, military, aerospace and government-- our communication products have consistently met the demands for high quality audio, reliability, scalability and low latency, while addressing communication requirements of varying size and complexity. Our reputation in the industry is not only based on our product achievements, but also on our consistent level of customer engagement and dedication to delivering the right solutions for specialized applications, with the expertise to make it work. Around the globe and across markets, Clear-Com’s innovations and solutions have received numerous awards and recognitions for ingenuity and impact to customers.