TVBS Puts Trust in Clear-Com for Secure, Flexible IP-Based Communications
Having used Clear-Com Matrix Plus 3 system for over 10 years, TVBS’ existing combined wired and wireless system had reached the end of its useful life, though it has been retained as a back-up system.
Andrew Chung, Engineering Department Manager, TVBS, said, “Our main criteria for upgrading to a new matrix system was security, stability and ease of maintenance. We compared various solutions from several intercom manufacturers and conducted POC and vendor planning and presentations. After comprehensive evaluation, Clear-Com was the clear choice.”
The new solution is based around a Clear-Com Eclipseâ HX digital matrix which integrates the wireless devices and wired settings simply and securely. V-Series Panels, integrated into the system through IP-enabled LQä Series devices, are multi-language and can display characters horizontally or vertically. TVBS’ OB vehicle is equipped with a FreeSpeak IIâ digital wireless intercom solution, directly connected to the Eclipse HX system via an LQ device that integrates the signal and sub-control connection into the same system. FreeSpeak II enables production teams to roam freely while on location and is resistant to 4G interference. The Agent-ICä mobile app allows handheld devices to become part of the intercom through Wifi or 4G LTE signals on mobile phones, partially replacing the production teams’ walkie-talkies and increasing flexibility of use. Agent-IC also provides administrator test signals, which is helpful for temporary scheduling.
“Clear-Com provided excellent service throughout the process. We are very happy with the new system which gives us excellent flexibility as well as secure and reliable communication,” said Chung.
Clear-Com, an HME company, is a trusted global provider of professional real-time communications solutions and services since 1968. We innovate market proven technologies that link people together through wired and wireless systems.
Clear-Com was first to market portable wired and wireless intercom systems for live performances. Since then, our history of technological advancements and innovations has delivered significant improvements to the way people collaborate in professional settings where real-time communication matters. For the markets we serve -- broadcast, live performance, live events, sports, military, aerospace and government-- our communication products have consistently met the demands for high quality audio, reliability, scalability and low latency, while addressing communication requirements of varying size and complexity. Our reputation in the industry is not only based on our product achievements, but also on our consistent level of customer engagement and dedication to delivering the right solutions for specialized applications, with the expertise to make it work. Around the globe and across markets, Clear-Com’s innovations and solutions have received numerous awards and recognitions for ingenuity and impact to customers.