Ross Video Takes Corona Virus Precautions and Temporarily Closes Manufacturing Operations

Product Shipment Temporary Disruption

The factory closure means that we will not be able to ship new product from March 25^th until April 8^th at the earliest. We would like to reassure our customers and business partners that we will do everything possible to support you through the weeks and months ahead and that we will be as proactive as possible in communicating product availability. Our order management staff will be contacting all customers with back orders in the days ahead to confirm expected shipment times.

Technical Support Continues

The majority of our teams remain available and are continuing to work productively from their homes. Technical support is accessible as usual, and emergency spare parts are available from Ross’ globally located spares depots. 

Sales & Other Enquiries

Our sales staff, solution architects and demo artists continue to be available to answer questions, work on proposals and provide online presentations and demos. New orders will continue to be accepted and delivered in priority sequence once our manufacturing operation resumes.

We would like to thank our very dedicated staff, our customers and business partners for their support and understanding during this challenging period. Our thoughts go out to all those that have been and continue to be affected by COVID-19.

Should you have any questions or concerns, please contact us at [email protected]       

Ross Video – High Impact, High Efficiency Production Solutions 

Ross powers video productions for billions of global viewers daily with the industry’s widest range of high impact, high efficiency production solutions. Ross makes it easy to create compelling news, weather and sports broadcasts, engaging material for sports stadium screens, entertainment shows and rock concerts, educational institutions, legislative assemblies, corporate applications and inspiring content for houses of worship.

Ross solutions have impressed the audiences and marketing partners of NBC Sunday Night Football, Eurosport, BBC World, Google YouTube Space London and China’s eSports powerhouse VSPN. Ross delivers an unrivalled range of products and services comprising virtual studios, real-time motion graphics, cameras, robotic camera systems, production switchers, video servers, infrastructure and routers, social media management, newsroom systems and mobile live events.