Dejero Transmission Packages and Support Instill Confidence for Broadcasters covering Winter Games
Dejero’s ‘ready to go’ transmission equipment rental packages consist of pre-tested EnGo mobile transmitters, batteries, chargers, backpacks and a provision of region-specific SIM cards which provide cellular connectivity from different carriers in South Korea for optimal performance in the local cellular network environment.
“Mountainous terrain, remote venues and weather conditions make covering the Winter Games a challenge”, explains Bogdan Frusina, founder, Dejero.
“Rights-holding broadcasters supplement the main event feeds with athlete interviews and on-location expert commentary, and getting those feeds can be a challenge at the outdoor venues. By pre-loading our EnGo transmitters with multiple SIM cards serviced by different carriers, and by pre-configuring modem modules specifically for operation in South Korea; we’re not only alleviating hassle for the production crews, we’re ensuring that remote broadcasters stay seamlessly connected in the challenging conditions of the Pyeongchang landscape. If one network path deteriorates, EnGo automatically adjusts to deliver exceptional picture quality with low latency.”
Dejero’s offering features the EnGo; a compact and modular mobile transmitter that encodes high-quality video and transmits over multiple IP networks. It is ideal for newsgathering, sports coverage, and live event broadcasting from remote locations, and while in motion. It can be camera-mounted, vehicle-mounted, and carried in a backpack.
Broadcasters of the Winter Games are also supported by Dejero’s on-site technical team, as well as its 24/7 telephone support service. The additional support is provided throughout the sixteen-day event including at the coastal cluster in the Gangneung Olympic Park and the mountain cluster in Alpensia Resort, Daegwallyeong-myeon.
Prior to the games Dejero set up a bespoke logistics service to make the provision of equipment as easy as possible; customers had the choice of collecting Dejero equipment in their country of origin or onsite in Pyeongchang, with the ‘drop off’ process being just as simple. Dejero also keeps equipment on hand if backup units are required.
Dejero’s efforts to serve its customers at this global sporting event once again demonstrates its commitment to customer support and its vision to provide reliable connectivity anywhere.
“Simplicity of operation is a key objective for Dejero and we try to go the extra mile in order to guarantee broadcasters can deliver the highest quality shots possible,” concluded Frusina.
Dejero has a long history of supporting customers at international sporting events including Rio 2016, Sochi 2014, and London 2012, and began with a television first: live coverage of the torch relay across Canada for the Vancouver 2010 Winter Games. It will be providing similar professional services at the World Cup in Russia later this year.
Driven by its vision of reliable connectivity anywhere, Dejero blends multiple Internet connections to deliver fast and dependable connectivity required for cloud computing, online collaboration, and the secure exchange of video and data. With its global partners, Dejero supplies the equipment, software, connectivity services, cloud services, and support to provide the uptime and bandwidth critical to the success of today’s organizations. Headquartered in Waterloo, Ontario, Canada, Dejero is trusted for broadcast-quality video transport and high-bandwidth Internet connectivity around the world.