Spare Parts Made Simple with Vinten’s New Online Store

posted:

11/07/2012

Vinten®will make ordering spare parts even simpler with its new online store.

In just a few clicks, Vinten’s customers can visit the online store and buy camera support spare parts to fit themselves, without any special tools or training. The store has gone live across Europe, including the UK, Germany and other selected EU countries. The site will be available to customers in France in the coming weeks and will be rolled out worldwide in the near future.

The online store has been designed for ease of use for the customer. Intuitive and comprehensive search and help functions and the site’s rich graphics will enable customers to quickly locate their items and match up specific products. Clear fitting instructions will be sent with the spare parts and are also available on the site, in order to make repairs even more straight forward for customers. In addition, spare parts have been combined into kits to streamline the selection process.

Peter Harman, product manager, Vinten says: “The new online stores make buying and fitting spare parts quick and simple. In this fast moving industry, customers need instant access to a catalogue of spare parts that are easy to find and fit and this site has been created with this in mind. It takes the hassle out of making minor repairs.

“If customers do require any other assistance, help will be available either online or over the phone from the Vinten service centre.”

About Vinten
Vinten® is a global market leader in camera support technology for broadcast professionals and videographers The company’s wide range of equipment enables camera operators to work the way they choose without compromise and includes pan and tilt heads, tripods and pedestals suitable for ENG, EFP, OB and studio environments. Vinten provides the most innovative, intuitive camera support products available by working closely with today’s professionals and understanding their changing needs. Along with other leading brands in the broadcast and videographer industry, Vinten is part of Vitec Videocom, a Vitec Group company.