Presteigne Charter Germany implements Quality Management

Quality is one of the most important keys to success

The German branch of Presteigne Charter, one of the world's leading dry-hire and system rental specialists, introduced a process-oriented quality management system for service providers in the first quarter of 2011.

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Quality is one of the most important keys to success in the market; quality management typically works on similar principles as the cost and revenue management. It is primarily a matter of deriving quality objectives from the corporate strategy and business goals and achieved them systematically. This in-house procedures are thoroughly described, then verified and cross checked to match reality with the specific requirements. Presteigne Charter is following these descriptions, to achieve a constant improvement of these quality management processes.

According to Daniel Stein, Head Office Manager of Presteigne Charter Germany in Cologne, the quality management was introduced to improve the company and to make it faster and more systematic in its internal processes: "In particular, the increased number of employees and increased customer demands have required to develope checklists, work instructions and new process standards, to realign the organization with the goal of optimizing work processes and to prevent it from errors."

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