Clear-Com Unveils Agent-IC Mobile App for Eclipse HX Users

Mobile App enables cost-effective remote access to EHX intercom systems

Clear-Com®, a leader in wired, wireless and IP communication solution, today unveiled Agent-IC, a new mobile app that enables users of Eclipse-HX Matrix intercom systems to remote access from an iPhone or iPad over 3G, 4G or Wi-Fi / IP networks. The app provides a simple but highly effective intercom panel to connect studio staff and OB teams in remote locations, or crew spread across wide areas for live events, using their portable handheld devices. It is a virtual intercom panel that fits in the pocket and connects users from virtually anywhere in the world.

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The Agent-IC app is both cost effective and easy to deploy, providing global access to a host Eclipse-HX matrix intercom system. Users of iPhones or iPads running iOS 8.0 or later can install the app directly from the App Store. Accessing the app requires proper authorization and system pre-configuration from the broadcaster’s system administrator using EHX.

“Agent-IC adds a completely new dimension to the Eclipse-HX system, extending the reach of the system to provide global, on-demand access to Eclipse resources,” said Peter Stallard Senior Product Manager, Clear-Com. “Clear-Com already offers a breadth of hardware control key panels, integrated wireless beltpack and IP-based PC client panels. Now any authorized mobile user can enjoy high quality, full featured access to their Eclipse-HX system from anywhere in the world using their smartphone or tablet.”

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Managed under central administration control from the host Eclipse-HX system, the Agent-IC app is fully featured with point to point calling, point to multi-point group calling, partyline, PTT, local cross-point audio level control and notification functions. Access to the host Eclipse-HX matrix is secure, using UserID/password and audio encryption.

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Remote users are provided with an ergonomically designed UI configured like a dedicated intercom panel, which enables them to monitor and/or contribute to assigned matrix resources. Agent-IC also provides excellent audio quality based on the G.722 codec and is accessible via multiple IP networks, with user selectable optimization for network conditions.

About Clear-Com®
Clear-Com, an HME company, is a trusted global provider of professional real-time communications solutions and services since 1968.  We innovate market proven technologies that link people together through wired and wireless systems.
Clear-Com was first to market portable wired and wireless intercom systems for live performances. Since then, our history of technological advancements and innovations has delivered significant improvements to the way people collaborate in professional settings where real-time communication matters. For the markets we serve -- broadcast, live performance, live events, sports, military, aerospace and government-- our communication products have consistently met the demands for high quality audio, reliability, scalability and low latency, while addressing communication requirements of varying size and complexity. Our reputation in the industry is not only based on our product achievements, but also on our consistent level of customer engagement and dedication to delivering the right solutions for specialized applications, with the expertise to make it work. Around the globe and across markets, Clear-Com’s innovations and solutions have received numerous awards and recognitions for ingenuity and impact to customers.

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