New Zealand Parliament selects Ericsson for live captioning services

David Wilson, Clerk of the House of Representatives, says "One in nine people in New Zealand uses captions when watching TV content. So providing live captioning for our Parliament TV audience is a significant advance towards making Parliament's information even more accessible. As a result live captioning will enable more people in our communities to be informed about and involved in the work of their Parliament."

Thorsten Sauer, Head of Broadcast and Media Services, Ericsson, says: "This contract to provide captioning to the New Zealand Parliament is an important win for Ericsson and marks the first time that we will be delivering our world-class captioning service to New Zealand. At Ericsson, we believe that content should be accessible by everyone, especially content that is integral to shaping a country's future and the lives of its citizens. We remain committed to investing in technology and innovation to ensure we deliver the very highest levels of service and quality to both our clients and their audiences and we look forward to building a long and successful partnership in the years to come."

In March, Ericsson announced multi-year captioning contracts with Australian public service broadcasters, ABC and SBS. In November, Ericsson also announced a multi-year news captioning contract with ANC, Australia's leading 24-hour multi-channel, multi-platform news service provider. As part of the contract, Ericsson provides captioning services for SKY NEWS-produced bulletins on Qantas flights.

Ericsson's closed captioning business is one of the largest in the world, with hubs in Australia, the UK, France, Germany, Spain, the Netherlands and the US. Ericsson has been providing captioning services for over 30 years and delivers 230,000 hours of captions every year, 100,000 of which are live. It is also the world's largest provider of TV audio description and sign-language translation.

Office of the Clerk of House of Representatives - New Zealand
The Office of the Clerk is a small but important organisation at the core of New Zealand's democratic system. Our central business is to provide secretariat support to the day-to-day functioning of the New Zealand House of Representatives and select committees.
The Office of the Clerk provides an authoritative source of advice on parliamentary procedure to the Speaker of the House of Representatives, and to members of Parliament.
We also maintain the definitive record of Parliament's decisions, and advocate for the effectiveness of Parliament as a democratic institution.